Changing Work

Team Retreats and Processes

* When is a retreat useful?
* When do you need an outside facilitator?
* Facilitator and participant responsibilities
* What is your approach to retreats?
* Sample team projects


About my work

Mary Dingee Fillmore, Director

Clients

Projects

 

Facilitator and Participant Responsibilities

As your facilitator, you can expect me to:

  • remain neutral and objective
  • create an environment where people are civil and creative, so new solutions can emerge
  • ensure that everyone's views are heard and respected, and that there is overall balance among different perspectives
  • help the group uncover underlying issues and assumptions
  • structure the discussion so it is both efficient and inclusive
  • manage conflict so it moves the group forward
  • measure every comment and activity in terms of its ultimate usefulness to meet the group's goals
  • give the group feedback about its functioning
  • help the group enforce the groundrules we agree upon, including timeliness.

If you ever feel that I could do better, in any way, to meet these expectations, please tell me right away. Raise your hand, pass me a note, talk to me on a break, e-mail or call me.

What Is Asked of Participants?

As a group member, I ask you to:

  • come to our meetings on time, prepared and ready to work together. Be direct but civil.
  • help me perform my functions as facilitator. I am human and occasionally miss a tangent or a non-verbal signal. I welcome your assistance.
  • treat each other with respect. We are all here for the same reason and owe each other a careful hearing and thoughtful questions.
  • be open and flexible in approaching our mutual tasks. Try out different ideas. We're here to be creative, not take rigid positions and hold to them.
  • stay on task and on point as much as possible. Avoid dominating the discussion. If you have spoken and others haven't, encourage them to speak up.
  • help set groundrules that matter to you.

© 1996 - 1998 Mary Dingee Fillmore, Changing Work <mfillmore@usa.net>.
All rights reserved.